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Change of postal address for HMRC Pension Schemes Services
If writing to HMRC in respect of Annual or Lifetime Allowance, HMRC's postal address has changed to:
Pension Scheme Services
HM Revenue and Customs
BX9 1GH
United Kingdom
Changes to email addresses and notification to NHS Pensions
We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account.
If you have amended your email address, then you will need to notify NHS…
ESR upload frequency
The ESR data is uploaded to the NHS Pensions Compendia member records:
daily
monthly
in a cycle
ESR data is also stored. View the following for upload frequency:
Daily
ESR data that is uploaded daily includes:
changed National…
ESR email address exercise
In December, ESR provided NHS Pensions with a data cut that gave access to employees’ work email addresses. The intention is to hold these email addresses on the member records so that we can contact members about their pension and associated…
New postal address
From 20 February 2024 our postal address will change to:
NHS Pensions
PO Box 683
Unit 5
Newcastle upon Tyne
NE5 9EE
Don’t worry if you’ve sent any correspondence to our Bolton address, post will be automatically redirected to our new…
AVC, AP and ERRBO email addresses change
If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.
These email accounts are no longer active:…
Change to the employer pension queries email address
The email address for your employer pension queries is changing.
From 1 April 2021 please send your pension queries to nhsbsa.pensionsemployers@nhsbsa.nhs.uk
If you send your enquiry to the current nhsbsa.pensionsemployers@nhs.net account you…
Connecting to Pensions Online (POL)
The IP address for Pensions Online (POL) will be changing this summer.
We’ll soon be sending an email to all Pensions Online users with details of the new IP address. You’ll need to let your IT supplier know so they can implement any changes…
Connecting to Pensions Online (POL)
As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…
Access to POL - urgent action may be required
Due to some employers having issues connecting to POL, we have been advised to amend the IP Address we use to host the site. This change will be implemented between 15:00 and 16:00 on Friday 2nd July and will result in a short outage during this…