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We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…

Coronavirus (COVID-19) and your information Published on 20 April 2020. This notice describes how we may use your information to protect you and others during the coronavirus outbreak. It supplements our main privacy notice. The health and…

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.Primary dental service providers will…

Providers and performers who are members of the NHS Pension Scheme are required to confirm that the estimate of their net pensionable earnings (NPE) is correct. This is done by completing the ARR in Compass.A new NHS Pension Scheme guide for…

This accessibility statement applies to Catalyst. It is an online application which allows users to access prescribing data. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use…

This accessibility statement is for eOPS. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:   change…

We publish BNF / SNOMED mapping data.One Drug Database (ODD) has been implemented. As the data has now moved to the new format, we have updated the BNF SNOMED mapping file to reflect this. The 'MDR: Product Description' has been…

The NHS Business Services Authority (NHSBSA) is responsible for the administration of the Coronavirus Life Assurance Scheme on behalf of the Department of Health and Social Care (DHSC) and the Welsh Assembly. The Life Assurance Scheme allows…

Eight prescribing indicators have been selected to help reduce the risk of harms from potentially hazardous prescribing and reduce unplanned hospital admissions. For each form of harm, there are 2 indicators:Count of patients at risk of harm…

Correction notice – Data for some advanced services were aggregated incorrectly resulting in inflated figures for this release Read our correction notices page for full details. Published 13 October 2022 Summary Community pharmacies and…