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Correction notice - data for decisions on applications on appeal in table 20 of the summary tables were assigned incorrectly as granted.Read our notices of correction page for more details.Published 16 October 2025. Updated 23 October 2025.…

Published 19 November 2020. Summary Community pharmacies and appliance contractors are responsible for dispensing medications, appliances, and medical devices to NHS patients. They are not a direct part of the NHS but provide essential services on…

If you apply to the NHS Low Income Scheme and receive an HC3 certificate for limited help with health costs, your certificate shows how much you have to pay towards your health costs for:NHS dental treatmentNHS sight teststravelling to…

If you have made an application for the Low Income Scheme (HC1) or a travel refund claim (HC5), you can find out what applications we are currently dealing with at Current applications – dates being processed.Contact us using our online…

To achieve our purpose and vision, progress our priorities and continue to live and breathe our principles we have set 6 strategic commitments. 1. Revise and streamline our governance processes Goal: We have streamlined governance processes which…

Orthodontic providers with contracts starting in April 2019 or after, must submit Peer Assessment Rating (PAR) scores on Compass twice a year within the submission window. These are:    10 claims from 1 April and the end of…

Access MYSOnce you have registered for the service, you can access the MYS portal.Log in to MYSWhat our aims arePharmacy staff spend a lot of time processing end of month claims and use several different methods to complete a range of services…

The NHS Business Services Authority (NHSBSA) is responsible for the administration of the Vaccine Damage Payment Scheme (VDPS), while the Department of Health & Social Care (DHSC) is responsible for the policy.DHSC and the NHSBSA are joint…

RTEC lets the pharmacy see if a patient needs to pay for their NHS prescriptions. Your pharmacy team will do this when the patient picks up a prescription, or when it’s sent out to them.This means your team can:be sure the patient is exempt from…

Electronic submission of prescriptions for reimbursementEPS (release 2) allows pharmacies to electronically submit patients’ prescriptions to us for reimbursement.The information is provided to us using the dm+d code and contractors can…