Medical and maternity exemption certificates
Contact us
Online: using our online form
Telephone: 0300 330 1341
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
Prescription Exemption Checking Service (penalty charges)
Contact us
Online: using our online form
Telephone: 0300 330 9291
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
Dental Exemption Checking Service (penalty charges)
Contact us
Online: using our online form
Telephone: 0300 330 1293
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
Textphone
If you're deaf or hard of hearing and you have a textphone (sometimes called a minicom), you can contact us using the Text Relay service. Dial 18001 then the relevant phone number.
Our postal address
NHS Help with Health Costs
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN
Complaints
Contact the relevant service directly.
If they can't resolve the issue, our advisers will help you with the next stage of our complaints procedure (PDF:131KB).
