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Employer events
The NHS Pensions Stakeholder Engagement team support employers with their administration responsibilities for the Scheme and can help with any queries you may have.
We organise events, courses and training for Scheme employers including:
basic…
Lifetime allowance
Closing date for new applications for Fixed or Individual Protection 2016
After 6 April 2025 HMRC will not be accepting new applications for either Fixed or Individual Protection 2016. More information about applying for these protections can be…
Membership
Change of member details
If you don’t have access to Pensions Online (POL), you can tell us about a change to a member’s details by completing the relevant form:Change of employment details (SD55E) (PDF: 117KB)Change of personal details (SD55G) (…
Information for employers about changes to public sector pensions
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members
As the largest Scheme, the NHS Pension Scheme has made substantial progress towards…
Change of circumstances
If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.
If you have a change of circumstances and don’t tell us, this could result in suspension of your…
The NHS Cost Claim Back Scheme
The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members…
Partial retirement calculator - latest information for members
Since changes to partial retirement were announced earlier this year, we’ve been working hard to make sure our processes, tools, and guidance are updated to support members and employers.
As part of this work, the Department of Health and Social…
Partial Retirement Calculator - now available
The Partial Retirement Calculator can be accessed from the partial retirement page of the website: Partial retirement | NHSBSA
With partial retirement, you can take up to 100% of your pension, stay in your job, and carry on building up new pension…
Contact NHS Pensions - members
Queries
If you have any questions about NHS Pensions, contact us by:
Telephone: 0300 330 1346
Outside UK: +44 191 283 8918
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
Facebook: direct…
Current processing times for NHS Pensions
This page was last updated on 1 May 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…