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Contact NHS Pensions - employers
NHS employers can contact NHS Pensions by phone, email or post.
General enquiries
You can contact us by:
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only)
Telephone: 0300 3301 353
Monday to Friday, 8am to 6pm
Find out about call…
Patient exemption checking guidance for dental teams in England
Dental teams have a responsibility to collect patient signatures and accurately record and report the patient’s declaration of entitlement to help with health costs. This means any time a patient makes a declaration that they are entitled to free or…
New Orthodontic assessment items on FP17O
On FP17Os, ‘Orthodontic assessment and de-bond – Overseas patient' is being introduced as a new item.
This item must only be used if the:
date of assessment is 1 October 2022 or later
IOTN score is present or IOTN not applicable is selected…
NHS Urgent Medicines Supply Advanced Service (NUMSAS) pilot
The NUMSAS pilot scheme has ended
The NUMSAS pilot scheme ended on 28 October 2019. We therefore request that all outstanding claims are sent with your end of month batch submission for October 2019. Any submissions for the NUMSAS pilot…
Medicines Optimisation: Key Therapeutic Topics - suggesting new topics for 2017/18
Each year the NHS England Medicines Optimisation Intelligence Group identifies potential key therapeutic topics to be retained, retired or added to the current topics in the Medicines optimisation: key therapeutic topics document. These therapeutic…
Website feedback
It’s important you keep providing feedback about our new website. We want to hear about our design and layout, anything you think is missing or improvements you’d like to see. Also tell us what you like so we can keep doing it!
You can find the…
Employer Newsletter distribution list
The Employer Newsletter is automatically sent to the email address we hold on record for the main pensions contact at each organisation. Therefore it is important that contact details are kept up to date.
The contact details we hold for your…
Submission of re-employment forms
Pension Admin only require re-employment forms in the following circumstances:
a member is in receipt of ill-health benefits and has become re-employed
a member is re-employed in receipt of the interests of efficiency of the service and has…
Our data protection impact assessment (DPIA) summaries
What DPIA is
This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy.
An effective DPIA will allow organisations to identify and fix…
NHS Low Income Scheme
This service will be unavailable on Thursday 8 May between 6am and 8am
This is due to essential maintenance.
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax…