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We are starting to receive a few queries from employers about how we collect and share data, and how this may change or have an impact on the data you hold. Our GDPR project is currently looking at our processes and data requirements. We will keep…

This month the digital service ‘Claim my NHS pension’ went into Private Beta. The service allows deferred members to complete the deferred benefits claim form (AW8P) online.    Our contact centre staff are helping to on board people to the…

We have created a series of member ‘journeys’ for you to use with members. They have been designed to act as a quick guide for different pensions events which you can print out to give to members or send them a link to the journey they need. They…

When completing SD55 termination form for members who have achieved maximum pensionable membership, are no longer eligible to contribute and have a last day of pensionable membership as the date they achieved maximum membership, the reason for…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

The NHS Business Services Authority is responsible for this service. Why we process your information We will use the information you give in this form to: work out your claim for help with NHS costs help plan and make improvements to NHS…

We provide active and deferred members with an Annual Benefit Statement (ABS). They’re also known as Total Reward Statements (TRS) and can be accessed via Electronic Staff Record (ESR). You can watch our video for information about how to request…

It is recognised that, in a small number of cases, there may be circumstances where some students find themselves facing unexpected financial hardship. The Exceptional Support Fund (ESF) is a means-tested and non-repayable grant available to…

Authorised signatories within Hospital Trusts must inform us of hospital: ePACT codes for prescribing purposes cost centres prescribers within their organisation Additions, deletions and changes to organisational and prescriber data need to…

With effect from 1 April 2025, the England Infected Blood Support Scheme (EIBSS) is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood or blood products. Newly bereaved…