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Activity, payment and pension services
We provide activity processing and payment services for NHS dentists in England and Wales.
This includes:
processing over 43 million NHS dental claims for patient treatments every year
making annual payments of more than £2 billion to dental…
Dental statistics – England 2023/24
Correction notices – the following notices have been made with regard to dental statistics for England 2023/24
Date of notice: 5 November 2024 - Workforce data re-released, 2019/20 to 2023/24 Annual summary statistics
We have identified an error…
Universal Credit: Help your patients avoid costly mistakes
The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…
Our data protection impact assessment (DPIA) summaries
What DPIA is
This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy.
An effective DPIA will allow organisations to identify and fix…
Lump sum allowances from 6 April 2024
New HMRC lump sum allowances from 6 April 2024
As part of their Spring Budget 2023, the government announced the removal of the lifetime allowance charge from 6 April 2023 and lifetime allowance from 6 April 2024.
The Finance Act 2024 amended the…
NHS Jobs help and support
What we do
Our dedicated NHS jobs Training and Support team offers help and guidance to NHS Jobs users.
Applicants can:
view frequently asked questions (FAQs) on the NHS Jobs Applicant Knowledge Base
visit NHS Jobs YouTube to watch tutorial…
Using our knowledge base
Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…
About ESR
ESR provides an integrated hire to retire workforce management solution for the NHS in England and Wales.
NHS employers can use ESR to help with:
workforce supply
talent management
safety and compliance
retention strategy
improving…
Disclosure of Senior Manager’s remuneration: Greenbury 2025
We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 13 January 2025. Requests for disclosure information should be received by NHS Pensions between 13 January 2025 and 28 February 2025 to enable…
Claims for repayment of initial or limited survivor pension paid to widow, widower or civil partner
The NHS Pensions Operational Finance team has fully transitioned to using a paperless system for processing claims for the re-imbursement of initial or limited survivor pension. We therefore require the FIN9 Claim form in a PDF format for audit…