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Due to COVID-19, in April 2020, NHS England and NHS Improvement advised of a temporary arrangement for GOS 3 claims for clinically extremely vulnerable (CEV) patients. In their standard operating procedure for optical settings, they advised that…

We administer the NHS Pension scheme on behalf of the Department of Health and Social Care. As the largest centrally administrated pension scheme in Europe, it has 3.4 million members across England and Wales and makes payments to NHS pensioners of…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

ICBs are responsible for setting a prescribing budget against each GP practice within their organisation. Annual prescribing budgets Following the completion of March’s prescribing data, NHS Prescription Services will send an annual prescribing…

Under General Ophthalmic Services Regulations 2008, all contractors are required to complete and submit an annual form providing the number of written NHS complaints received for General Ophthalmic Services (GOS) in their practice. As last year’s…

Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year. To find out more about Total Reward Statements, Annual Benefit Statements and which one you'll receive, visit What…

The Adult Social Care Learning and Development Support Scheme (LDSS) provides funding to help the non-regulated adult social care workforce complete training courses and qualifications. It gives organisations and staff in the adult social care…

If an NHS pension member has died, you should let us know as soon as you can. Once we know, we can make sure all the monies and benefits are paid quickly and accurately. If we do not know, we may continue to make payments. This means whoever is…

Members will soon be able to apply to reinstate remedy period service if they opted out of the NHS Pension Scheme because of the discrimination identified in the McCloud judgement.   Members will be able to use a calculator to estimate the cost of…

If you’re a Provider, you can apply for reimbursement of your 2025/26 business rates if you meet the qualifying conditions. Check if you are eligible on our knowledge base.  Prior to submitting, please review your property type which can be found…