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If you have any queries, questions or issues that relate to ESR, the quickest and most effective way to get a resolution is to raise a ticket with the ESR Support Desk. This ensures that it can be dealt with in a timely manner, is directed to the…

QueriesIf we have any queries, we’ll email the original sender of the notification. No changes can be made to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must…

It’s important that each GOS contractor is compliant with the General Ophthalmic Services Contracts Regulations 2008.   If you are a GOS contractor, as part of our contract management activity, we will organise a visit to your practice…

To celebrate No Tobacco Day recently and to mark going smokefree, NHS Business Services Authority (NHSBSA) has signed the NHS Smokefree Pledge today. Within the next month, NHSBSA will begin to go smoke-free, meaning that smoking will not be…

The NHS Pharmacy Contraception Service (PCS):  offers people greater choice on accessing contraception services  helps address health inequalities by providing wider healthcare access for high-risk communities and vulnerable patients in…

The national medicines optimisation opportunities dashboard has been developed with NHS England to bring together data to support the national medicines optimisation opportunities 2024/25. It includes metrics to support 12 of the opportunity…

The NHS Business Services Authority (NHSBSA) is responsible for the administration of the Vaccine Damage Payment Scheme (VDPS), while the Department of Health & Social Care (DHSC) is responsible for the policy.DHSC and the NHSBSA are joint…

As part of the NICE Medicines and Prescribing Programme's work to support the Department of Health and NHS England with Medicines Optimisation, they are in the process of updating the Medicines optimisation: key therapeutic topics document. The…

March 2018 Medicines Optimisation Dashboard is now available. Medicines Optimisation is about improving patient outcomes, quality and value from medicines use, guided by the principles of medicines optimisation. This dashboard brings together a…

Medicines Optimisation is about improving patient outcomes, quality and value from medicines use, guided by the principles of medicines optimisation. This dashboard brings together a range of data relating to variation in medicines use and…