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You can contact us online, or by phone or post.We are open Monday to Friday from 8am to 6pm.For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submissionYou can contact us by using our online service:…

Final pay control regulations aim to protect the NHS Pension Scheme against certain costs. These costs are caused when, in the 3 years before a member retires or transfers their benefits out, either:their employer increases a member's pensionable…

Published 26 June 2025.PublicationNHS Help with Health Costs 2024/25 statistical summary narrative (HTML)The Help with Health Costs 2024/25 dashboard will allow you to explore the data in more detail.SummaryThe NHSBSA administer a range of services…

Meeting held at 9:00am at Stella House, Newcastle Upon Tyne. Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive DirectorMel…

You can submit a claim for a refund if you have been charged for state-funded, medically necessary treatment whilst visiting: an EU country Norway Iceland Liechtenstein  Switzerland We'll assess your claim to decide whether…

Misinterpreting active community pharmacies We have been made aware that our headline figure for active community pharmacies can be misinterpreted. We would like to draw your attention to some important information for this figure. When a…

The NHSBSA data services team has used the open data portal to publish the latest 2023/24 Pharmacy Quality Scheme (PQS) data. This dataset is publicly available, and you can explore it on the open data portal website. Part of the Community Pharmacy…

As you’ll know from recent Dentist Bulletins, changes have been made to FP17s and FP17Os. From 1 December 2021:   new data items are available on FP17s  the description for fillings has changed  the length of time you …

Correction notice - data for decisions on applications on appeal in table 20 of the summary tables were assigned incorrectly as granted.Read our notices of correction page for more details.Published 16 October 2025. Updated 23 October 2025.…

Published 19 November 2020. Summary Community pharmacies and appliance contractors are responsible for dispensing medications, appliances, and medical devices to NHS patients. They are not a direct part of the NHS but provide essential services on…