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NHS Recruitment Services The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…

The Electronic Staff Record (ESR) is a payroll database system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is currently used by 99% of NHS Trusts and manages the payroll for…

The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems. We help improve and change services to make…

In 2013, we were directed by the Department of Health and Social Care (DHSC) to act as the centre of expertise, delivering end-to-end HR shared services to NHS England and several other non-departmental public bodies. In the early days, we focused…