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Your views are important to us Please take part in our short survey to give us your views on our medical exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve. You can be sure that…

Your views are important to us You can take part in our short survey to give us your views on our NHS Tax Credit Exemption Certificate service. Your answers will help us to see how we are doing overall and how we can improve. You can be sure that…

Your views are important to us Please take part in our short survey to give us your views on our maternity exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve. You can be sure…

What DPIA is This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy. An effective DPIA will allow organisations to identify and fix…

The NHS Business Services Authority is responsible for this service. We will use the information your GP practice gave us to process your application. Why we process your information By law, we must process this information to be able to provide…

NHS Business Services Authority (NHSBSA) has been responding to a national call for support during the coronavirus pandemic, working in partnership to stand up over 20 additional services since March 2020. Allison Newell, Deputy CEO and Executive…

The number of customers applying online for a prescription prepayment certificate (PPC) has hit the one million mark, saving more than £390,000 for the NHS so far. A PPC lets the holder get as many NHS prescriptions as they need for a set price. If…

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…