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NHS Tax Credit Exemption Certificate Survey
Your views are important to us
You can take part in our short survey to give us your views on our NHS Tax Credit Exemption Certificate service. Your answers will help us to see how we are doing overall and how we can improve.
You can be sure that…
Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.
Free prescriptions
You're only entitled to claim if you meet the requirements:
Age
You’re entitled to free…
Real Time Exemption Checking (RTEC)
Pharmacy contractors can find more information about RTEC, including how to register, on the Community Pharmacy England (CPE) website.
RTEC lets your local pharmacy see if you need to pay for your NHS prescriptions. They will do this when you pick…
Check before you tick
Find out if you're entitled to free NHS prescriptions, NHS dental treatment and help with other NHS costs using our eligibility checker.
It usually takes 3 minutes to check.
If you claim free NHS prescriptions or NHS dental treatment when you're…
Help with Health Costs – England 2024/25
Published 26 June 2025.
Publication
NHS Help with Health Costs 2024/25 statistical summary narrative (HTML)
The Help with Health Costs 2024/25 dashboard will allow you to explore the data in more detail.
Summary
The NHSBSA administer a range of…
Contact NHS Help with Health Costs
Contact us using our online form
You can contact us using our online form.
To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form.
Contact us by telephone
You can also contact each of…
NHS Tax Credits privacy notice
HM Revenue and Customs (HMRC) determine who is eligible for NHS Tax Credit exemptions. They share this information with the NHS Business Services Authority. We’ll use the information to manage the NHS Tax Credit Service for the UK.
Why we process…
Help with Health Costs - England 2023/24
Published 20 June 2024.
Page last updated 26 June 2025.
Publication
NHS Help with Health Costs 2023/24 statistical summary narrative (HTML)
This dashboard will allow you explore the data in more detail.
Summary
The NHSBSA administers a range…
Free NHS prescriptions
Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.
Some prescribed items are always free, including contraceptives and medication given to hospital…
Contact us
Before contacting us directly, check our website to see if your query has already been answered.
If you know which service you want to contact
Go to the contact us page for the service you want to contact:
Data Services
Dental Services
England…