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Duplication of data
A high volume of data is being submitted onto the system when the original input has gone into error.
If the data has already been submitted either by ESR or Pensions Online but information has not processed on the ADP4, please check if the data…
Incorrect forms for membership enquiries
We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter.
The website membership enquiry process has been updated to include Retrospective and Part Time Access…
Stakeholder Engagement upcoming events
The stakeholder engagement team run a series of events throughout the year providing regular updates and delivering educational training. Please see our Pension Events Calendar for upcoming events.
If your organisation would like to request…
COVID-19 Guidance for Employers on Deferred Retirements
Should you have any employees who have applied to retire but would now like to defer their retirement, please email details to nhsbsa.stakeholderengagement@nhs.net. Please include ‘Deferred Retirement’ in the subject heading of the email.
Our team…
Individual earnings margins being issued ahead of temporary suspension to regulations on retire and return ending
Article originally published 18 January 2022. Link to partial retirement factsheet restored.
The Department of Health and Social Care has announced that the government’s Coronavirus Act 2020 setting out measures to respond to the COVID-19…
Employer forms
Forms you need to manage a member’s pension record.
Contact details
Employer Organisation Contact details (PDF: 274KB)Make Contribution Payments (MCP) primary user change (Word: 72KB)
Estimates
Employers should use Pensions Online (POL…
Current processing times for NHS Pensions
This page was last updated on 16 May 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…
Re-employment
You can return to work in the NHS after you've taken your pension. If you chose to, you can rejoin the NHS Pension Scheme and build up pension benefits in the 2015 Scheme up to the maximum pension age limit of 75.
Read the information and …
Understanding the effect of the McCloud remedy period rollback on annual allowance
If you're affected by the changes to public service pension schemes, sometimes known as ‘McCloud’ or the Public Service Pension Remedy, you will be asked if you would like to receive legacy scheme or reform scheme pension benefits for your…
Pension Awareness Week 2023
Every September, Pension Awareness Week helps to raise awareness of the importance of pensions and improve the financial wellbeing of people across the UK in their retirement.
Throughout the week, we’ll be sharing information on the NHS Pension…