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From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the…

The number of customers applying online for a prescription prepayment certificate (PPC) has hit the one million mark, saving more than £390,000 for the NHS so far. A PPC lets the holder get as many NHS prescriptions as they need for a set price. If…

The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…

If you're a midwife, practice nurse, or health visitor you can register online to issue maternity exemption certificates. Mothers will get their digital exemption certificate straight away if they give you an email address. To register online you'…

P60s and Advice of Payments P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter. Only contact us if you have not received your pack by 1 June 2025. Jump to…

You're entitled to a free NHS sight test if you: are aged 60 or over are registered blind or partially sighted have been diagnosed with diabetes or glaucoma are aged 40 or over and have a close relative (parent, sibling or child) with a…

New HMRC lump sum allowances from 6 April 2024 As part of their Spring Budget 2023, the government announced the removal of the lifetime allowance charge from 6 April 2023 and lifetime allowance from 6 April 2024. The Finance Act 2024 amended the…

You must provide pay (and membership) information for members by 6 July following the end of the tax year to enable pensions savings statements to be provided to members. A pensions savings statement is important as it tells members whether they…