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The NHS Pension Scheme provides members with life assurance cover and lump sum benefits that can help to look after your loved ones after you’re gone. As a pensioner member, your family or someone you have nominated may be eligible to receive a…

Allocation is a retirement flexibility that is available to all members of the NHS Pension Scheme. Following a review of the enquiries we receive about allocation, it was evident that we needed to make the application process and available guidance…

This page was last updated on 8 May 2025. Payments Payments Current processing times Payment of your retirement benefits Within 30 calendar days from the date of your retirement, or from the date we received all…

If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change. If you have a change of circumstances and don’t tell us, this could result in suspension of your…

If an NHS pension member has died, you should let us know as soon as you can. Once we know, we can make sure all the monies and benefits are paid quickly and accurately. If we do not know, we may continue to make payments. This means whoever is…

My NHS Pension is a new, online portal which allows you to view and manage your NHS pension in one place. If you are an active or deferred member, on My NHS Pension you can: view a copy of your Annual Benefit Statement (ABS) view the personal…

NHS employers can contact NHS Pensions by phone, email or post. General enquiries  You can contact us by: Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only) Telephone: 0300 3301 353 Monday to Friday, 8am to 6pm Find out about call…