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NHS Pensions
We administer the NHS Pension scheme on behalf of the Department of Health and Social Care. As the largest centrally administrated pension scheme in Europe, it has 3.4 million members across England and Wales and makes payments to NHS pensioners of…
Employer helpline - Pensions Online (POL) queries
If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again.
Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…
Prescribing budgets
ICBs are responsible for setting a prescribing budget against each GP practice within their organisation.
Annual prescribing budgets
Following the completion of March’s prescribing data, NHS Prescription Services will send an annual prescribing…
Understanding if your NHS Pension is affected by changes to public sector pensions
Only some members will be affected by the changes.
You’re affected if you joined a public service pension scheme on or before 31 March 2012 and:
you had continuous pensionable service between 1 April 2015 and the 31 March 2022 (or your…
The annual GOS complaints submission is live
Under General Ophthalmic Services Regulations 2008, all contractors are required to complete and submit an annual form providing the number of written NHS complaints received for General Ophthalmic Services (GOS) in their practice.
As last year’s…
Employee section
Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year.
To find out more about Total Reward Statements, Annual Benefit Statements and which one you'll receive, visit What…
Adult Social Care Learning and Development Support Scheme
The Adult Social Care Learning and Development Support Scheme (LDSS) provides funding to help the non-regulated adult social care workforce complete training courses and qualifications.
It gives organisations and staff in the adult social care…
Public Service Pensions Remedy (McCloud) - Contingent decision
Members will soon be able to apply to reinstate remedy period service if they opted out of the NHS Pension Scheme because of the discrimination identified in the McCloud judgement.
Members will be able to use a calculator to estimate the cost of…
Business rate reimbursement 2025/2026
If you’re a Provider, you can apply for reimbursement of your 2025/26 business rates if you meet the qualifying conditions. Check if you are eligible on our knowledge base.
Prior to submitting, please review your property type which can be found…
Travel and Dual Accommodation Expenses (TDAE)
Travel and Dual Accommodation Expenses (TDAE) provides reimbursement of excess travel or accommodation costs incurred due to undertaking practical training on a clinical placement.
How to claim TDAE
You must apply for an NHS Bursary and be…