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During COVID-19 we have introduced a number of measures and easements to support employers at this time. One of these was a new email account for employers to send certain forms to where other methods are no longer suitable. Recently the team…

For any employers that have Greenbury queries, please ensure that these have been submitted by 31 July 2021. Any queries received after this date will not receive a response. Greenbury requests for senior managers who have opted out of the NHS…

Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…

After the Summer, you’ll need to use a new URL (web address) and domain name / IP address to access Pensions Online (POL). If you currently have POL added to your favourites or saved as a shortcut, these links will stop working and will need to be…

We have identified an increase in the number of AW8 forms being submitted very late, or long after the members intended retirement date, resulting in an increase in complaints. When an active member wants to retire and claim their pension (…

In 2015 the government implemented reforms to all main public service pension schemes. Public service pensions are some of the most generous pension schemes available, rewarding those who dedicate their working lives to public service. The…

As part of the changes to public pension schemes, both the 1995 and 2008 Sections of the 1995/2008 Scheme closed on 31 March 2022. All active members of the 1995/2008 Scheme were automatically moved to the 2015 Scheme on 1 April 2022. We wrote to…

The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all Trusts and employers with ESR on Thursday 15 September 2022. Further information on the content and how to register for this event will be provided in our…

POL will be available throughout April and May between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: · Sunday 21 May · Sunday 25 June If we do need to bring POL down at short notice for…

Updated Total Rewards Statements (TRS) and Annual Benefit Statements (ABS) will be published in August for NHS Pension Scheme members to view. We will be sharing links to resources for promoting statements to your employees in next month's Employer…