During COVID-19 we have introduced a number of measures and easements to support employers at this time.
One of these was a new email account for employers to send certain forms to where other methods are no longer suitable.
Recently the team managing the firstname.lastname@example.org email account have noticed an increase in employer queries being sent to the account rather than forms.
Please continue to send queries directly to email@example.com
Changes from 1 April
Please note that the email for employer pension queries will be changing. From 1 April employer queries should be sent to firstname.lastname@example.org