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Pensions Online (POL) downtime – May 2025
Due to scheduled system maintenance, POL will be unavailable between 12:01am and 11:59pm on Sunday 25 May.
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.
Pensions Online (POL) downtime - July 2025
POL will be unavailable on the following dates due to scheduled system maintenance:
Saturday 12 July
Sunday 20 July
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL…
Pensions Online (POL) downtime – August 2025
POL will be unavailable on the following dates due to scheduled system maintenance:
Sunday 24 August
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.
Why you might not be able to see a statement
You are not able to view your NHS pension information
Your NHS Pension information might not be available because:
you are not a member of the NHS Pension Scheme
you’re a new member of the NHS Pension Scheme with less than one year’s membership…
Partial retirement update for employers - June 2023
We’re working closely with the Department of Health and Social Care (DHSC), NHS Employers and NHS England to work through the new rules to allow members to take partial retirement from 1 October 2023 and help employers get ready for the change.
The…
Calculating whole time equivalent pensionable pay for a part time Officer (or Practice staff) member who receives additional or supplementary payments
The following information updates previous guidance provided in our January 2016 newsletter.
The article in the January 2016 Employer Newsletter informed you continue to use your current method of calculating notional whole time pay for part time…
COVID-19 Contingency Planning for employers
A message from Chris Dawson, Head of Service, NHS Pensions:
We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…
Update on NHS Pensions coronavirus (COVID-19) response
In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. As we implemented social distancing in the workplace and set up colleagues to…
Employer guidance on sending forms to NHS Pensions
At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…
Extension of 2019/2020 voluntary scheme pays deadline for members with an annual allowance charge
Extension of voluntary scheme pays deadline 2019/2020 for members with an annual allowance charge
To help support NHS Pension Scheme members who are continuing to deal with the impact of the Coronavirus (COVID-19) pandemic, we have taken the…