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Our next Level 1 and Level 2 GP practice manager events include educational training tailored for practice managers, delivered virtually via Microsoft Teams. Practice managers need to attend the whole training session to receive a Continued…

We have made updates to the partial retirement factsheet and form based on feedback. You can download the updated partial retirement supplementary form from the Employer forms section of our Employer hub. The changes to the pension benefits section…

You'll soon be able to access the 2023-24 End of Year Certificate on our NHS Pensions finance page.   As part of your NFD status, you're legally required to complete End of Year Certificates for each employer code you have. You need to declare…

We’ve updated the guide to reflect this change, and it is available on the Pensions Online (POL) page of the Employer hub (number 27 - NHS Pensions Online AW8 - Retirement benefits claim form).   When you submit an application, there will be the…

This year’s heat maps have now been issued. They give you the results of how successful your ESR year end data was up to 31 March 2017. The heat maps now reflect data errors that are not always avoidable (overlaps, exceeding whole time, etc.) more…

The Data Management Team are receiving an unprecedented volume of employer comments and are currently unable to achieve a five day turnaround on this work. While we appreciate your assistance in cleansing data, we receive an average of 400 comments…

Our current performance  The table below shows our recent monthly performance for pension award processing: Our Christmas plans were achieved by Pensions staff working additional hours during November and…

Thank you to everyone who attended our recent events in Peterborough, Carlisle, Leeds and London. We have received positive feedback which we appreciate and will use as we work to improve these events to meet your needs. Our upcoming events…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for: Email…

Following a recent determination by The Pension Ombudsman we have revised our guidance to employers to confirm how duties should be assessed when determining Mental Health Officer (MHO) status for a member of the 1995 Section of the NHS Pension…