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Thank you for completing the Total Reward Statement Survey. Have you signed up for the quarterly NHS Pensions Member Newsletter? You can subscribe by emailing nhsbsa.pensionsmembernewsletter@nhs.net.

We work jointly with other public sector organisations to deliver a number of our services. By law, we need to let you know who is responsible for delivering different parts of the joint services. Such partners include: employers recruiting…

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

Visit our Newsroom website for information on our: latest press releases campaigns industry events Newsroom Media enquiry contact details These contact details are for press and media enquiries only. For all other enquiries, go to our…

The NHS Business Services Authority administers the NHS Injury Benefit Scheme in England and Wales on behalf of the Secretary of State for Health and Social Care in accordance with the regulations which govern the scheme. Why we process your…

Meeting held via video conference at 11:15am on 4 July 2024 Present: Sue Douthwaite,Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director Randeep Sidhu, Non-Executive Director Mathew McKie, Non-Executive Director Mel…

We are an Arm’s Length Body of the Department of Health and Social Care (DHSC). We provide a range of critical central services to NHS organisations, NHS contractors, patients and the public. We are responsible for providing platforms and…

This accessibility statement applies to the Additional Pension Calculator website. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…

Meeting held at 9:00am on 17 October 2024 at Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Randeep Sidhu, Non-…