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Information and guides to help you use the Electronic Staff Record. ESR best working practice guide (PDF: 122KB) For information on how to ESR works for NHS Pensions and feeds data to and from POL via the interface, refer to the Pensions section…

To fulfill our role as your employer, we must hold certain information about you. We need to obtain this information fairly and lawfully, so you'll probably already be aware of what we hold. Why we process your information In our role as your…

NHS Jobs roadmap The NHS Jobs roadmap conveys how the service is being developed on a quarterly basis. The roadmap to your NHS Jobs service (PDF: 445KB) Data Protection Impact Assessment (DPIA) A guide to assist organisations who need to…

To achieve our environment goals, we prioritise these core areas.  For each area, we have a series of targets to achieve by 2025 and how we will know these have been met.  Our people…

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry. Our support team is available Monday to Friday, from 8am to 4pm. We…

Meeting held at 9:00am in Stella House, Newcastle Upon Tyne.  Present: Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Mathew McKie, Non-Executive Director…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information When you complete a course of NHS dental treatment, your dentist submits some of your treatment details to us. You agreed to this when…

Each claim is assessed on a case-by-case basis by a medical assessor. The way your claim will be assessed depends on the information you tell us on your claim form, so it’s important you explain exactly what happened after the vaccine was…

Meeting held at 9:00am in Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Mathew McKie, Non-Executive Director…

Financial forecasting helps commissioners and providers with financial planning. The forecast out-turn is a forecast of the spend for each practice for the current financial year, calculated using the expected profile of expenditure for England…