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To prevent double handling and potential delays with your email queries, please only send each query to the one relevant email account.   It is not necessary to copy in other teams as all correspondence that is sent to the pension employer account…

The Service Improvement and Development (SID) board takes place quarterly and is attended by the chairs of the Regional Employer Groups. The group was set up following the introduction of the administration levy and provides a platform for employers…

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

NHS Business Services Authority (NHSBSA) has won two categories at the Dynamites 19 Awards, which celebrates the rising stars of the region’s growing tech sector. More than 450 people attended the Dynamites 19 Awards last week, which were hosted by…

eOPS webinar training sessions We offer a free online training webinar service to all commissioners. Our webinar sessions are 45 minutes long.  Use the booking form to select the session, date and time that suits you.  Book your eOPS training…

You are not able to view your NHS pension information Your NHS Pension information might not be available because: you are not a member of the NHS Pension Scheme you’re a new member of the NHS Pension Scheme with less than one year’s membership…

Published 8 August 2024. Publication Prescribing for Diabetes – England 2015/16 to 2023/24 - Statistical summary narrative (HTML) Summary Diabetes features as one of the priorities for care and quality outcomes in the NHS Long Term Plan.  This…

The NHS Business Services Authority (NHSBSA) is responsible for administering the Claim for adult social care learning and development service. The Department of Health & Social Care (DHSC) is responsible for the policy. DHSC and the NHSBSA are…

The following correction notices have been made with regard to Medicines Used in Mental Health for England 2015/16 to 2023/24 publication Date of notice: 27 June 2025: The column names for identified patients and total prescribed items were…

What is an SSP? If the Department of Health & Social Care (DHSC) decides there is a serious shortage of a specific medicine or appliance, they may issue a Serious Shortage Protocol (SSP). Under an SSP, pharmacists have the power to dispense an…