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Surveys and research
We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.
There are lots of different ways that you could…
Help and support
We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry.
Our support team is available Monday to Friday, from 8am to 4pm. We…
Prescribing costs for 2019 published
The Prescription Cost Analysis publication shows the total cost, and number of prescription items, for prescriptions that have been dispensed in the community in England.
These statistics are designed to be able to be used to give the total number…
Organisation and prescriber changes
ICB restructure July 2022
From 1 July 2022, Integrated Care Boards (ICBs) have replaced Strategic Information Partnerships (STPs). Clinical Commissioning Groups (CCGs) are now Sub-ICB Locations (SICBLs).
You can find more information about these…
Submitting EPS claims for reimbursement
Electronic submission of prescriptions for reimbursement
EPS (release 2) allows pharmacies to electronically submit patients’ prescriptions to us for reimbursement.
The information is provided to us using the dm+d code and contractors can make…
Prescription form overprint specifications
It’s important that the overprint specifications for prescriptions are followed so all forms are printed to a high standard. This makes it much easier for us to process the forms quickly to meet deadlines.
Guidance on current and out of date…
Prescription Cost Analysis - England 2019
Correction notice - a column was omitted from the presentation level tables of the latest release
Read our correction notices page for full details. Go to our Office for Statistics Regulation Assessment page to view their assessment of…
Vaccines centrally procured for a practice through Public Health England
Please remember that where vaccines have been centrally procured for your practice through Public Health England, you should not make a claim to NHS Prescription Services on form FP34D/PD Appendix or FP10 under personal administration arrangements…
Understanding penalty charges
In England, patients pay for their NHS prescriptions and NHS dental treatment. This is an important source of funding for the NHS.
Each year, the NHS loses significant funds due to people claiming free prescriptions or dental treatment they weren’t…
Retrospective payment adjustments for April to July 2019
The Department of Health and Social Care and the National Assembly of Wales have retrospectively determined that the reimbursement prices for the following items will be:
glyceryl trinitrate 400micrograms/dose aerosol sublingual spray (180 dose…