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Medical exemption certificates
It is the medical exemption certificate that entitles you to free NHS prescriptions, not the medical condition. If you do not have a valid medical exemption certificate, you may be liable for a penalty charge.
Find out if you’re entitled to NHS…
NHS Prescription Prepayment Certificate (PPC)
A PPC could save you money if you pay for your NHS prescriptions.
The certificate covers all your NHS prescriptions for a set price. You will save money if you need more than 3 items in 3 months, or 11 items in 12 months.
The prescription charge…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
Respond to your letter
Some users will be unable to challenge an enquiry letter or Penalty Charge Notice from 7pm on Saturday 3 May until 7am on Sunday 4 May
You will be unable to make a challenge if you made a claim for help with health costs due to the benefit you…
Our journey so far
We started our environmental sustainability journey back in 2009 when we launched our first Sustainable Development Action Plan and certified our Environmental Management System to ISO14001. Since then, we have continued to progress and accelerated…
NHS tax credit exemption certificates
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…