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NHS Prescription Prepayment Certificate (PPC)

HRT PPC available from 1 April 2023

On 1 April 2023, a new Prescription Prepayment Certificate (PPC) will be introduced to reduce the cost of hormone replacement therapy (HRT). ​​​If you are prescribed HRT, check if an HRT PPC will be more suitable for you. It covers an unlimited number of listed HRT medicines.

Find more information on the Hormone Replacement Therapy Prescription Prepayment Certificate page.

A PPC could save you money if you pay for your NHS prescriptions.

The certificate covers all your NHS prescriptions for a set price. You will save money if you need more than 3 items in 3 months, or 11 items in 12 months.

The prescription charge in England is £9.35 per item (£9.65 from 1 April). A PPC costs:

  • £30.25 for 3 months (£31.25 from 1 April)
  • £108.10 for 12 months (£111.60 from 1 April)

Before buying a PPC, check if you’re entitled to free NHS prescriptions and other help with health costs using our eligibility checker.

Buy a PPC

How much you can save

Number of prescribed medicines you need each month Saving with a 12 month PPC Saving with a 3 month PPC
2 More than £116 a year (£120 from 1 April) More than £25 in 3 months (£26 from 1 April)
3 More than £228 a year (£235 from 1 April) More than £53 in 3 months (£55 from 1 April)
4 More than £340 a year (£351 from 1 April) More than £81 in 3 months (£84 from 1 April)

Check your PPC is valid

Check that your PPC is valid before claiming free NHS prescriptions.

Get a digital PPC

You can receive your PPC instantly by email. Contact us to switch to a digital PPC.

How you can buy

You can buy a PPC:

If you need extra help call us on 0300 330 1341.

Find out about call charges

Ways you can pay

You can pay for a PPC in the following ways:

  • In 10 monthly instalments by Direct Debit. This option is only available for a 12-month PPC. It is not available at pharmacies.
  • In full by card payment.
  • In full at a pharmacy.

Claiming refunds

NHS prescription charges

You may get an NHS prescription charge refund if:

  • you get an NHS refund form (FP57) when you pay for your NHS prescription - you cannot get one later
  • your PPC covers the date you paid for your NHS prescription

The FP57 tells you how to claim.

You need to apply for a refund within 3 months of paying the prescription charge.

PPC fees

If you become entitled to free NHS prescriptions while your PPC is valid. You may be entitled to a refund. Read the HC11 booklet (PDF: 152KB) for details of refund arrangements. Contact us to claim a refund.

How to report a change or error

It is important that your details are correct and are kept up to date.

If you change your name, you need a new certificate. Return this certificate to us with a copy of your marriage certificate, civil partnership certificate, deed poll, passport, or decree absolute.

Contact us if you change address or notice any errors on your certificate.

In the event of the certificate holder’s death, let us know and return the PPC so we can stop a renewal reminder being sent. In certain circumstances, a refund may be due.

How to replace your PPC

If you lose or damage your certificate, contact us. We can send you a replacement.

You can switch to a digital certificate and get your PPC by email. Or you’ll receive your paper certificate within 10 working days.