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Help with Health Costs – England 2024/25
This is an upcoming publication to be released on 26 June 2025. Visit our statistical publication calendar for the release date of our other publications.
The NHSBSA administer a range of services to help people with health costs, including help…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:
free NHS prescriptions
free NHS dental treatment
free NHS sight tests
help with the cost of glasses or contact lenses…
Terms and conditions for buying an NHS Prescription Prepayment Certificate (PPC)
The PPC service we offer is for you, the customer. Your use of this service means you agree to the following terms and conditions.
Definitions
'You' means the person named on the PPC.
Legal identity
The NHS Business Services Authority (NHSBSA)…
Check before you tick
Find out if you're entitled to free NHS prescriptions, NHS dental treatment and help with other NHS costs using our eligibility checker.
It usually takes 3 minutes to check.
If you claim free NHS prescriptions or NHS dental treatment when you're…
Discretionary support
The purpose of the discretionary support is to provide additional, time-limited financial and non-financial support to beneficiaries and their families in order to address immediate needs.
The needs that are considered are those that have:…
Real Time Exemption Checking (RTEC)
Pharmacy contractors can find more information about RTEC, including how to register, on the Community Pharmacy England (CPE) website.
RTEC lets your local pharmacy see if you need to pay for your NHS prescriptions. They will do this when you pick…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
SNOMED codes for drugs covered by the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
We've produced a document to provide GP IT suppliers with a list of the corresponding SNOMED codes for the HRT drugs which should be automatically placed on a separate prescription. A formal list of drugs covered by the HRT PPC is available in the …
NHS tax credit exemption certificates
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Free NHS prescriptions
Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.
Some prescribed items are always free, including contraceptives and medication given to hospital…