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HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:
free NHS prescriptions
free NHS dental treatment
free NHS sight tests
help with the cost of glasses or contact lenses…
Terms and conditions for buying an NHS Prescription Prepayment Certificate (PPC)
The PPC service we offer is for you, the customer. Your use of this service means you agree to the following terms and conditions.
Definitions
'You' means the person named on the PPC.
Legal identity
The NHS Business Services Authority (NHSBSA)…
Check before you tick
Find out if you're entitled to free NHS prescriptions, NHS dental treatment and help with other NHS costs using our eligibility checker.
It usually takes 3 minutes to check.
If you claim free NHS prescriptions or NHS dental treatment when you're…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
Real Time Exemption Checking (RTEC)
Pharmacy contractors can find more information about RTEC, including how to register, on the Community Pharmacy England (CPE) website.
RTEC lets your local pharmacy see if you need to pay for your NHS prescriptions. They will do this when you pick…
Discretionary support
The purpose of the discretionary support is to provide additional, time-limited financial and non-financial support to beneficiaries and their families in order to address immediate needs.
The needs that are considered are those that have:…
SNOMED codes for drugs covered by the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
We've produced a document to provide GP IT suppliers with a list of the corresponding SNOMED codes for the HRT drugs which should be automatically placed on a separate prescription. A formal list of drugs covered by the HRT PPC is available in the …
Contact NHS Help with Health Costs
Contact us using our online form
You can contact us using our online form.
To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form.
Contact us by telephone
You can also contact each of…
Free NHS prescriptions
Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.
Some prescribed items are always free, including contraceptives and medication given to hospital…
Help with Health Costs – England 2024/25
Published 26 June 2025.
Publication
NHS Help with Health Costs 2024/25 statistical summary narrative (HTML)
The Help with Health Costs 2024/25 dashboard will allow you to explore the data in more detail.
Summary
The NHSBSA administer a range of…