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We have noticed a rise in items being referred back to contractors for the reason ‘The order/endorsement is incomplete. The presentation must be present.’ The reason code for this is RB2B and is most common with handwritten prescriptions. If you…

At the NHSBSA, we have a duty to tackle fraud, bribery, corruption and loss to the NHS across all of our services.  Supported by our dedicated Loss and Fraud Prevention (LFP) team, we are committed to protecting public funds and to remove…

The NHS Community Pharmacist Consultation Service (CPCS) is a national Advanced Service to refer patients requiring low acuity advice, treatment and urgent repeat prescriptions to community pharmacies. The service aims to reduce pressure on the…

This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:   change colours, contrast levels and fonts. navigate most of the…

Interests declared by members of the NHS Business Services Authority Board are as follows: Non-Executive Directors Sue Douthwaite, Chair Chair, Melton Building Society Chair, Nexa Finance Ltd Non-Executive Director, British Business…

View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 182KB).  The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…

Our member events will help you understand more about your NHS pension and the NHS Pension Scheme. We have events planned throughout the year to help you: understand what the NHS Pension Scheme is find out about your Total Reward Statement and…

We hold regular webinars and open days for prescribing and dispensing contractors on topics ranging from endorsing and referred backs to batch submissions and switching.   Online sessions last approximately 60 minutes.  In-person open days take…

Closing date for new applications for Fixed or Individual Protection 2016 After 6 April 2025 HMRC will not be accepting new applications for either Fixed or Individual Protection 2016. More information about applying for these protections can be…

On 22 May 2025, the Secretary of State announced that the headline pay recommendations for NHS staff from the NHS Pay Review Body (NHSPRB), the Review Body on Doctors and Dentists Remuneration (DDRB) and the Senior Salaries Review Body (SSRB) have…