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We’ve been made aware that a number of our emails are being delivered as junk mail. This issue is affecting our monthly NHS Employer Update and other employer and member newsletters, which are sent using the email delivery platform mailchimp.…

We have noticed an increase in 2015 Scheme retirement applications being submitted by employer’s with the reason for retirement given as 'age' and the member has not yet reached their State Pension Age. To retire from the 2015 Scheme on age grounds…

This event relates to non-Electronic Staff Record (ESR) and non-Pensions Online (POL) year end submissions. Employers who use prepopulated excel spreadsheets to submit their annual update will be sent these on 15 March. The spreadsheet and…

As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team sent the prepopulated spreadsheet to the main EA contact in March. This has been partially prepopulated and…

We are receiving a high volume of incomplete and outdated forms for additional pension. Can all employers ensure that they are directing members to the additional pension calculator on the additional pension webpage of the Member Hub. All…

Each year, 2015 Scheme pensions for members who are still actively contributing are reviewed to keep up with the rise in cost of living. The 2015 Scheme pensions are reviewed using the Consumer Price Index (CPI) in the year before, plus an…

Our Level 1 and Level 2 GP practice manager events include educational training tailored for practice managers, delivered virtually via Microsoft Teams.  Practice managers need to attend the whole training session to receive a Continued…

The application form to leave the NHS Pension Scheme (SD502 form) should be kept for your own records, following your own data retention policy. They do not need to be sent to NHS Pensions. You can access the up-to-date version of the SD502 form…

My NHS Pension onboarding for ESR users was paused briefly during April to support the operational teams in NHS Pensions. Onboarding has now resumed and from June we are reaching out to members in the following regions to invite them to onboard…