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A message from Chris Dawson, Head of Service, NHS Pensions:  We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…

We have seen an increase in the number of retirement applications (AW8) that have been inputted into POL or submitted incorrectly. We receive many AW8 forms that have been submitted with either incorrect payable dates or incorrect reasons for…

We receive many emails from employers and members querying the Additional Pension (AP) rejection letters they receive. It has been brought to our attention that in some circumstances AP may still be being paid despite a rejection letter being sent.…

It’s been a few months since we introduced the final system changes to automate the AW171 process. You now no longer need to send us the AW171 form to trigger a review of the pension in payment and determine whether a revised pension is appropriate…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

We are pleased to say that the Awards recovery plan is now complete. As part of our normal business as usual activity, we  have some pension applications  awaiting information from members or employers and as soon as this information is received we…

This year the Annual Allowance team have experienced a much higher receipt of work requests than in previous years. Particularly, the requests for ‘On-Demand’ statements have doubled and more recently we have been unable to meet the three month…

 NHS Pensions is continuing to receive applications for; The Consideration of Entitlement to Ill Health Retirement benefits (AW33E)  The Consideration of Entitlement for Early Payment of Deferred Benefits due to Ill Health (AW240)  Due to the…

Employers are reminded of the importance of using the correct termination code when closing down a pension record normally from the beginning of the next pay period. Exit code 16 should be used for all cases where the member continues to work but…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…