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It has been confirmed by The Department of Health & Social Care (DHSC) that the SD65 form is no longer required to be completed by Direction employers for any new starters from the 1 August 2019. It will be the Employer’s responsibility to…

NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…

The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app. Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…

Following the Secretary of State for Health’s announcement of a new life assurance scheme for eligible frontline health and social care workers during the coronavirus (COVID-19) pandemic, information on the NHS and Social Care Coronavirus Life…

A reminder for employers that all requests for disclosure information must be received by NHS Pensions between 4 January 2021 and 26 February 2021. This will allow us to provide you with the necessary disclosure information by 1 April 2021.  We are…

As outlined in DHSC’s guidance for general practice in England on accessing DHSC centrally supplied flu vaccines, each GP practice is required to complete a return to declare: whether you sourced DHSC supplied flu vaccines the manufacturers you…

Following the announcement on behalf of the Cabinet Office, the deadline for the consultation about the study’s terms of reference has been extended until 9 August, to allow the recognised legal representatives (RLRs) of infected and affected core…

Compass now has some new features, as well as a new look. Based on your feedback, we've introduced the following features to improve the usability and navigation of Compass: taskbar ability to pin or unpin the taskbar on each page search bar…

  The NHS Business Services Authority (NHSBSA) Provider Assurance Ophthalmic Services team has released a new training resource for NHS General Ophthalmic Services (GOS) contractors in England. You can access the resource Making accurate General…

On 1 July 2021 the final pay control rules changed. These changes were applied retrospectively from the 1 April 2018 and employers were able to apply for final pay control charge invoices received or paid between 1 April 2018 and 1 July 2021 to be…