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Do not use the contact details on this page for routine enquiries​​​​​ For initial and routine enquiries, email us at dmdenquiries@nhsbsa.nhs.uk, or use the specific email addresses listed under the Contact us section of the dm+d homepage. You…

Information and guides to help you use the Electronic Staff Record. ESR best working practice guide (PDF: 122KB) For information on how to ESR works for NHS Pensions and feeds data to and from POL via the interface, refer to the Pensions section…

The fourth episode of our NHS Pensions podcast is now available. The fourth instalment delves into how a member is able to apply for their pension and what the process involves.   The podcast series is designed to be another resource for members…

This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels and fonts using browser or…

GP data request report Our GP data request report shows how many GP practices have requested NHS numbers from us. The report also shows the current levels of EPS and eRD utilisation for each practice.  You can filter the report by ICB and Health…

My NHS Pension lets you manage your NHS pension online. You can register for the service if you: currently pay into the NHS Pension Scheme have paid into the NHS Pension Scheme in the past but you no longer do so – for example, if you no longer…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 15 January 2024. This is slightly later than last year as we found we were receiving initial requests early and then amended pay figures at a…

The Public Service Pensions Remedy and pension tax Some members affected by the Public Service Pensions Remedy, also known as McCloud, will need to update their pension tax information with HM Revenue & Customs (HMRC). This is because, as part…

We've published a range of information and resources to support applicants with the NHS Jobs service. Access and manage your account Applicant hub Identifying the applicant hub in NHS Jobs - user guide (PDF: 54KB)How to use the applicant hub…

This accessibility statement applies to the website ‘Opt-out rates for ESR employees eligible for the NHS Pension scheme’. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use…