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While reviewing members who need a Remedial Service Statement (RSS) or Remediable Pension Savings Statement (RPSS), we’ve identified a group of members who don’t have up-to-date address information. We’re attempting to contact members by email, so…

Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…

Head of Workforce Optimisation The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together. Performance Manager The…

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Primary dental service providers will need…

We provide colleges and universities with information relating to the Education Support Grant (ESG) in respect of Social Work students. A consultation report was published on 2014 by the Department of Health and Social Care on reforming the…

Only some members will be affected by the changes. You’re affected if you joined a public service pension scheme on or before 31 March 2012 and: you had continuous pensionable service between 1 April 2015 and the 31 March 2022 (or your…

We are a data-driven organisation, committed to raising our profile in the Health and Social Care sector. We’re changing from being a provider of data for Official Statistics to a producer of Official Statistics. Our Publication Strategy helps us…

As part of the NHSBSA's strategy for 2024 to 2029 (PDF: 9MB), we are committed to having a positive social impact under our environmental, social and governance goal. Find out more about this commitment and how we are progressing by reading our …

Activities we carry out We work on behalf of NHS England (NHSE) on the following tasks: annual general ophthalmic services (GOS) complaints GOS 4 pre-authorisation GOS contract management - visit our dedicated contract management page post-…

These were agreed and approved by the NHSBSA Board on 17 September 2024. They are due for review in September 2025 1. Role and duties of the Board 1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA). 1.2…