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Use of artificial intelligence in telephone calls privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by:
quickly…
EPS events
Sessions will include:
how to increase the use of Electronic Prescription Service (EPS)
how to improve patient experience with EPS
what you find difficult with EPS
how we can help you maximise your use of EPS, and the benefits of EPS.
EPS…
New Medicine Service (NMS) – Drug Lists
NMS medicines
NHS England and Improvement (NHSEI) has released a New Medicine Service updated service specification to be used from 1 September 2021:
Advanced Service Specification – NHS New Medicine Service (NMS) [PDF: 245KB]As outlined in Part…
Final Pay Control supplementary form FPC1
There is a new Final Pay Control supplementary form which is available on the Employers Hub in the Retirement section on the Employer Forms page. The form is designed to streamline the current process.
In all cases you must complete the Final Pay…
Completing the self-assessment form where there is an Annual Allowance charge
In the Pensions Schemes newsletter 115 (26 November 2019) HMRC have asked schemes to remind members who have exceeded the Annual Allowance for 2018/19 and have an Annual Allowance charge that must be declared as they have exceeded their Annual…
Non Pension Online (POL)
On an annual basis, all employing authorities are required to submit end of year information to NHS Pensions to allow us to complete our cyclic update of member records.
In 2020, Non POL Employers will be asked to complete and return the annual…
Helping to staff our frontline
Our NHS Jobs COVID-19 indicator tool on the NHS Jobs platform helps users to find roles related to COVID-19.
Since it's launch, we've had 9,641 vacancies advertised with over 9.5 million advert views and…
NHS Structure Re-Organisation Implementation
From the 1 April 2020 a new organisation structure was implemented by the NHSBSA as agreed by NHS England. Reporting against this new structure will commence from April 2020 dispensing data which will be released mid-June 2020. These changes will…
Accessibility statement for Branded Medicines
This accessibility statement applies to the Branded Medicines and Quarterly Collections website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example,…
NHS Workforce Disability Equality Standard (WDES)
The NHS Workforce Disability Equality Standard (WDES) is an NHS wide standard which enables NHS organisations to compare the workplace and career experiences of disabled and non-disabled staff.
NHS organisations use the metrics data to develop and…