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We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry. Our support team is available Monday to Friday, from 8am to 4pm. We…

Members can increase their pension benefits in a number of ways. Additional Pension To set up an Additional Pension, follow the instructions in the Additional Pension decision tree (PDF: 311KB). Added Years Read the Added Years factsheet (…

We will use your information to: confirm your identity (this is not normally applicable for Freedom of Information requests) contact you about your request answer your request monitor the resource impact of your request help plan and make…

Dentistry report unavailable  This is due to COVID-19 related priorities as well as a redevelopment of the reporting provided to NHS Primary Care Dental providers which is currently in development. In January 2020, the dentistry report replaced…

Dispensing Doctors - did you know that the NHSBSA can provide data to improve the way you administer your business?  You can find out that and much more at the Dispensing Doctors Association's (DDA) Annual Conference in Birmingham Wednesday 28 –…

If you are an Orthodontic provider and your contract started in April 2019 or after, you must submit your Peer Assessment Rating (PAR) scores on Compass twice a year. You must submit: 10 claims between 1 April and the end of September   10…

It is important that you check outstanding data errors by 31 March 2024 to ensure up to date information is reflected in Total Reward Statements, Annual Benefit Statements and Annual Allowance Statements. Any unresolved errors will also impact 2024…

There are a number of dashboards which are available to all users of ePACT2. Dashboard Specification The dashboard specifications will help users understand how each dashboard and each set of analysis was designed. It will take into account…

The Service Improvement and Development (SID) board takes place quarterly and is attended by the chairs of the Regional Employer Groups. The group was set up following the introduction of the administration levy and provides a platform for employers…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account.  Please do not send emails to multiple accounts. nhsbsa.pensionsemployers@nhs.net All general employer queries and case…