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Post-payment verification (PPV)
Each quarter, we will select a sample of GOS Contractors to take part in a PPV exercise. If you are selected, we will check a sample of your GOS submissions against clinical evidence. This will provide assurance to NHS England that claims are being…
NHS Injury Benefits Scheme privacy notice
The NHS Business Services Authority administers the NHS Injury Benefit Scheme in England and Wales on behalf of the Secretary of State for Health and Social Care in accordance with the regulations which govern the scheme.
Why we process your…
Sharing our performance - April 2019
Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. A total of 3236 applications have been processed so far in April 2019 of which 96.48% were paid on time and of those 82.62% lump…
COVID-19 Contingency Planning for employers
A message from Chris Dawson, Head of Service, NHS Pensions:
We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…
The NHS Cost Claim Back Scheme
The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members…
NHS Prescription and Pharmacy Services Privacy Notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
The dispenser of your medical products forwarded your prescription and consultation record to us, as stated on the prescription form and…
Current processing times for NHS Pensions
This page was last updated on 4 July 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…
Medicines used in mental health – England – quarterly summary statistics July to September 2022
Published 8 December 2022
Summary
Mental health is a key area of the NHS Long Term Plan published in 2019.
This publication aims to describe the prescribing of medicines used to improve mental health in England that are subsequently dispensed in…
Medicines Used in Mental Health – England – Quarterly Summary Statistics January to March 2021
Published 8 July 2021
Summary
Mental health is a key area of the NHS Long Term Plan published in 2019.
This publication aims to describe the prescribing of medicines used to improve mental health in England that are subsequently dispensed in the…
Claim a refund for treatment costs
You can submit a claim for a refund if you have been charged for state-funded, medically necessary treatment whilst visiting:
an EU country
Norway
Iceland
Liechtenstein
Switzerland
We'll assess your claim to decide whether you were charged…