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Duplication of data
A high volume of data is being submitted onto the system when the original input has gone into error.
If the data has already been submitted either by ESR or Pensions Online but information has not processed on the ADP4, please check if the data…
Exceeding Whole Time action required
As the deadline for issuing pensions saving statements approaches please action any SM8’s received.
If the contributions and pay are not amended in line with a reduction in hours/sessions worked, the member may receive an incorrect Annual Allowance…
Our policies
Our policies show how we are governed and the important procedures we have in place to do our work.
For example, the NHSBSA processes large volumes of data, including sensitive and financial information. Our data is one of our most valuable assets…
Digital prescription prepayment certificate uptake hits £1m mark
The number of customers applying online for a prescription prepayment certificate (PPC) has hit the one million mark, saving more than £390,000 for the NHS so far.
A PPC lets the holder get as many NHS prescriptions as they need for a set price. If…
Accessibility statement for Make Contribution Payments
This accessibility statement applies to the Make Contribution Payments website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…
Accessibility statement for the Manage Your Service website
This accessibility statement applies to the Manage Your Service (MYS) website.
This website is run by NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should…
Accessibility statement for My NHS Pension
This accessibility statement applies to My NHS Pension.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to: …
Accessibility statement for NHS Jobs – Employers
This accessibility statement applies to users who advertise and recruit for job vacancies on the NHS Jobs website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this…
Accessibility statement for National Supply Disruption Response Case Management (NSDR CaseMan)
This accessibility statement applies to the National Supply Disruption Response Case Management website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For…
Accessibility statement for Pay by card
This accessibility statement applies to Pay by card.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours,…