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On Wednesday 9 February 2022 External Reporting Services within the Data and Insight directorate (formerly Information Services) have implemented a Customer Relationship Management (CRM) system. This will enable us to get a full picture of how you…

This is an announcement on behalf of the Department of Health and Social Care: ESPAUR identified that they sent out an erroneous email last week to certain pharmacy contractors. This email was sent to contractors who, according to ESPAUR’s records…

On 1 July 2021 the final pay control rules changed. These changes were applied retrospectively from the 1 April 2018 and employers were able to apply for final pay control charge invoices received or paid between 1 April 2018 and 1 July 2021 to be…

The NHS Pensions Stakeholder Engagement Team are delivering Level 2 GP Practice Manager events commencing in February 2022 and will present educational training tailored for practice managers. These events will be delivered virtually via Microsoft…

Guidance amendments - 'Performer' is now 'Clinician' Due to changes within Dentistry the term 'Performer' will now be replaced by the word 'Clinician'. We will update our guidance and other content in due course but aside from this processes will…

We produce electronic payment schedule data called 'electronic FP34 data'. Contractors can use this instead of receiving a paper copy. This is not a like-for-like replacement of the paper version. You'll need to develop your own IT solution to…

ePACT2 webinars We offer a free webinar training service to all ePACT2 users. You can book onto these sessions as many times as you need. Our webinar sessions are one hour long and we offer 3 different types of sessions.   Use the booking form to…

Interests declared by members of the NHS Business Services Authority Board are as follows: Non-Executive Directors Sue Douthwaite, Chair Chair, Melton Building Society Chair, Nexa Finance Ltd Non-Executive Director, British Business…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information The dispenser of your medical products forwarded your prescription and consultation record to us, as stated on the prescription form and…

Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members As the largest Scheme, the NHS Pension Scheme has made substantial progress towards…