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Prescription Cost Analysis - England 2019
Correction notice - a column was omitted from the presentation level tables of the latest release
Read our correction notices page for full details. Go to our Office for Statistics Regulation Assessment page to view their assessment of…
Use of artificial intelligence in telephone calls privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by:
quickly…
Privacy
This page was last updated on 19 May 2025.
The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS.
As Data Controller, we are responsible for how your information is used and explaining that to you.
Why we process…
Nominations
In the event of your death, the NHS Pension Scheme may provide for your family or a person you have nominated.
You can nominate someone to receive a lump sum on death benefit if you die using the lump sum on death benefit nomination forms.
If you…
Employer events
The NHS Pensions Stakeholder Engagement team support employers with their administration responsibilities for the Scheme and can help with any queries you may have.
We organise events, courses and training for Scheme employers including:
basic…
The NHS Cost Claim Back Scheme
The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members…
Clinical advisers
Members of our team
Paul Gray, Head of Dental Services and Clinical Policy
Paul comes from a primary care dental background, having worked for 13 years in the NHS as a General Dental Practitioner. He has worked for our organisation since 1999.…
Top 500 Quarters to March 25
Some patients have certain clinical needs that can’t be met by licensed medicinal products. The law allows the manufacture and supply of unlicensed medicines which are called special orders (or specials) that meet these clinical needs. Special…
Pensions Online
Pensions Online (POL) is an online tool based on the internal NHS Network (N3).
It gives employers the facility to update and amend members' pension records.
Complete our form to make amendments to the Pensions Online administrator details (PDF:…
Submit your written complaints data (KO41b) - 2025
This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.
The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.
This year's collection period…