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Decommission of the ePACT2 RightCare UTI Focus dashboard
The RightCare UTI Focus dashboard will be decommissioned in ePACT2 on Friday 13 June 2025. It has been replaced by the Antimicrobial Stewardship UTI dashboard which was released last year.
March 2025 will be the latest data that will be available…
Accessibility statement for Respond to your letter
This accessibility statement applies to the Respond to your letter website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should…
Current processing times for NHS Pensions
This page was last updated on 12 June 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…
Change of circumstances
If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.
If you have a change of circumstances and don’t tell us, this could result in suspension of your…
Confirmation of Student Attendance (COSA)
Funding is paid over the academic year in 3 instalments. Before you’re paid, your university needs to confirm you’re attending your course for each term. You will also have to confirm this for certain terms. This process is called Confirmation of…
NHS Learning Support Fund (LSF)
NHS Learning Support Fund (LSF) is funding to support eligible healthcare students. To apply, you need to be on one of the following pre-registration undergraduate or postgraduate courses:
dental therapy or dental hygiene (level 5 and 6 courses…
Travel and Dual Accommodation Expenses (TDAE)
If you've attended a placement as part of your course, you may be able to claim back:
excess costs for travel relating to your placement, compared to your usual journey to university
accommodation you paid for to attend your placement
You can…
Guides and toolkits
Change of circumstances
It's important that you tell us about any changes to a student's circumstances, including interruptions to study, as soon as possible to avoid possible overpayments.
Take a look at our guidance and toolkits for NHS…
Retirement
Before you start
You should read:
our final pay controls webpage
final pay controls and employer charge factsheet (PDF: 162KB) (for 1995 Section officer members)
GAD - final pay control factors and guidance (PDF: 153KB)
GAD - Revised final…
NHS Smoking Cessation Service - Referral from Secondary Care into Community Pharmacy
The NHS Smoking Cessation Service is a nationally commissioned advanced Service as part of the Community Pharmacy Contractual Framework. This service follows on from the Smoking Cessation Transfer of Care pilots which commenced in November 2020.
In…