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Governance framework
We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year. Department of Health and Social CareOur statutory instrumentsSI 2005 No. 2414 (PDF: 24KB…
Remuneration and Nominations Committee Terms of Reference
Published May 2026.ConstitutionThe Remuneration and Nominations Committee is formally established as a Committee of the NHS Business Services Authority (NHSBSA) Board. The Board will determine its terms of reference and any delegated authority.…
Commercial Services
Our Commercial Services team supports NHS Business Services Authority (NHSBSA) colleagues with all aspects of buying goods and services. This includes everything from early planning to awarding contracts and managing them afterwards.We also:…
Medical Certificate of Cause of Death (MCCD) privacy notice
This page was last updated on 19 May 2026.This privacy notice relates to the Medical Certificate of Cause of Death (MCCD) service, which provides the paper‑based certificates required to register all non‑coronial deaths in England and Wales. The…
Complaints
Every member of our staff has a responsibility to:provide good customer servicetry to resolve customer concerns as quickly, fairly and thoroughly as possibleWe use complaints as an opportunity to learn how we can improve our services to customers.…
GPC spend over £500
Details of all spend on the government procurement card (GPC) over £500.2025 to 2026Spend over £500 - April 2026 (CSV: 1KB)Spend over £500 - March 2026 (CSV: 1KB)Spend over £500 - February 2026 (CSV: 1KB)Spend over £500 - January 2026 (CSV: 1KB…
Medical Certificate of Cause of Death (MCCD) ordering service
The NHS Business Services Authority (NHSBSA) manages the MCCD ordering and distribution service.How to order MCCDsTo order MCCDs, your healthcare setting must register with the new NHSBSA ordering service.If you have already registeredYou can access…