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How we process prescriptions
We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including:quantitystrengthpresentationpatient exemption informationWe reimburse and remunerate contractors in line with the rules…
Dental prescribing dashboard
The data in this dashboard has been extracted from NHSBSA ePACT2 system and the dental data warehouse.Depending on your browser, you may need to download the document for filters within it to work.Dental Prescribing Dashboard - March 2026 (Excel: 5.…
Understanding the effect of the McCloud remedy period rollback on annual allowance
If you're affected by the changes to public service pension schemes, sometimes known as ‘McCloud’ or the Public Service Pension Remedy, you will be asked if you would like to receive legacy scheme or reform scheme pension benefits for your…
Serious shortage protocols (SSPs)
In February 2019, the Human Medicines Regulations 2012 were changed to introduce SSPs. Further changes came into force in July 2019, in the NHS (amendments relating to serious shortage protocols) Regulations 2019.…
Government announces extension to Remediable Service Statements (RSS) delivery deadlines
McCloud RSS delivery timetable update (1 July 2025)
Following a recent written ministerial statement, the timetable for the delivery of remediable service statements to NHS Pension Scheme members will be updated. We appreciate that this news will…
2023/24 pension savings calculation error: claim reimbursement for associated costs
If you have been affected by the 2023/24 pension savings calculation error, we can reimburse you for additional costs you reasonably incur as a direct result of the error. This includes interest and additional accountancy fees.
We…
Update on error on 2023/24 Pension Savings Statements
Following our previous update, we can now provide more information to Scheme members affected by the 2023/24 pension savings calculation error.
We have written to affected members directly and will continue to provide regular updates. You do…
Delays to 2024/25 Pension Savings Statements and what that means for Self Assessment
Even if you have not received a PSS from us before, you might need one this year – particularly if you have other taxable income we would not know about.You may be affected if you have:private practice or consultancy incomerental income from…