We've published a range of information and resources to support applicants with the new NHS Jobs service.
Latest system release information
This is the latest system release information for the NHS Jobs service:
Release information for January 2021NHS Jobs system release for applicants - 14 January 2021 (PDF: 22.9KB)
Release information for December 2020NHS Jobs system release for applicants - 10 December 2020 (PDF: 25KB)NHS Jobs system release for applicants - 3 December 2020 (PDF: 25KB)
Release information for November 2020NHS Jobs system release for applicants - 26 November 2020 (PDF: 30KB)
Release information for October 2020
Release information for August 2020NHS Jobs system release for applicants - 7 August 2020 (PDF: 9.69KB)
Release information for July 2020NHS Jobs system release for applicants - 9 July 2020 (PDF: 66KB)NHS Jobs system release for applicants - 30 July 2020 - (PDF: 61.7KB)
Release information for June 2020NHS Jobs system release for applicants - June 2020 (PDF: 84.9KB)
How to access the new NHS Jobs service
When applying for a job which is advertised on the new NHS Jobs service, you’ll be redirected from the current service to the new NHS Jobs service on selecting Apply for this role.
A redirection message will be displayed, and the job advert will open in the new NHS Jobs service. You can Create an account or Sign in and complete your application.
The applicant hub
The applicant hub is for users of NHS Jobs. Through the applicant hub, you can sign into your applicant dashboard, see frequently asked questions (FAQs) and access different help and support links.
Resources to help you use the applicant hub in NHS JobsHow to use the applicant hub in NHS Jobs - user guide (PDF: 252KB)
Creating an account and signing in
NHS Jobs will send confirmation of your username and password to the email address you provided.
Creating an NHS Jobs account
If you're a new user you will need to create an account. You will need to enter an email address and create a password.
Signing in to your NHS Jobs account
If you're an existing user you can sign in with your details. You must use your email address and password you used when creating your account.
Resources to help you create and sign in to your NHS Jobs accountHow to create an applicant account in NHS Jobs - user guide (PDF: 267KB)How to sign into your NHS Jobs account - user guide (PDF: 339KB)
Choosing a password
When you first log in, you'll be prompted to change your password. Choose a secure password that only you know.
Your password needs to include:
- a number
- a mixture of upper and lowercase letters
- 12 characters or more
Resetting your password
If you've forgotten your password you can reset it yourself on the Sign in page.
Follow the Forgot your password link and enter your email address.
You'll receive an email to your registered address with a password reset link.
Resources to help you reset your password
Your account will be locked if you enter your username or password incorrectly 5 times.
In this scenario, you must wait 20 minutes before signing in and selecting Forgotten password to reset your password.
Apply for a vacancy
To apply for a vacancy, you'll need to provide the following information:
- right to work in the UK
- academic qualifications
- professional and vocational training
- current or past jobs
- skills for the job
If you have an existing NHS Jobs account with a saved profile, you can copy and paste the information from your current NHS Jobs account to the new NHS Jobs service.
Resources to help you apply for a vacancyHow to apply for a vacancy in NHS Jobs - user guide (PDF: 2.67MB)
Respond to an interview
If you've been shortlisted for a vacancy, you'll receive an email confirmation with a link to respond to the interview invitation. You can either:
- accept the interview date and time
- decline the interview date and time
Resources to help you respond to an interviewHow to respond to an interview in NHS Jobs - user guide (PDF: 705KB)
Respond to an offer
If you've been made a job offer, you'll receive an email confirmation with a link to respond to the offer. You can either:
- accept the offer
- reject the offer
- make changes or ask a question
Resources to help you respond to an offerHow to respond to an offer in NHS Jobs - user guide (PDF: 1.37MB)
Give a reference
If an applicant has provided your details as a referee, you will receive an email with a link to provide the reference details.
You will be asked to check the information the applicant has provided and answer some questions before completing a declaration and sending this information to the employer.
You will need to create an account if you do not already have one.
Resources to help you give a referenceHow to give a reference in NHS Jobs - user guide (PDF:732KB)
If you've accepted a job offer for a vacancy, you can now view the referee details which you have previously provided and add your home address, which the employer will verify.
All other checks need to be completed outside of the system directly with the employer and you can view information about how to complete them in the NHS Jobs system.
Resources to help you complete pre-employment checksHow to complete pre-employment checks in NHS Jobs - user guide (PDF: 1.07MB)
Respond to a contract
If your pre-employment checks are complete, the employer can send you your contract of employment. You'll receive an email notification with a link to your account where you can sign in to view your contract. You can either:
- accept the contract
- reject the contract
- make changes or ask a question
Resources to help you respond to a contract:How to respond to a contract in NHS Jobs - user guide (PDF: 435KB)
Contact and support
If your query relates to the job vacancy you’re applying for, you will need to contact the employer directly. You can find their contact information on the right hand side of the job advert.
For help and support with using the new NHS jobs system, you can contact the NHS Jobs team by:
Telephone: 0300 330 1013
We're available Monday to Friday between 8am and 6pm, Saturday between 9am and 3pm and we are closed over bank holidays.Find out about call charges