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Paper Health Record Digitisation Project - user story
Background and aim
The aim of the project was to scan the records held within the Cumbria, Northumberland, Tyne, and Wear (CNTW) Trust’s two record libraries to allow them to be available electronically. This would provide clinical services with…
Non patient identifiable data requests
Dental data requests
If you want to submit a one off request for data, complete our ad hoc data request form and email it to: DataServicesSupport@nhsbsa.nhs.uk:
Ad Hoc Data Request Form - Dental (Word: 88KB)
Make sure you allow plenty of time…
NHS Low Income Scheme
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.
Free prescriptions
You're only entitled to claim if you meet the requirements:
Age
You’re entitled to free…
Our strategic commitments
To achieve our purpose and vision, progress our priorities and continue to live and breathe our principles we have set 6 strategic commitments.
1. Revise and streamline our governance processes
Goal:
We have streamlined governance processes which…
Introduction
The NHS Business Services Authority (NHSBSA) is a forward-thinking organisation focused on delivering business service excellence for the NHS. We help the NHS to run efficiently by providing platforms, systems, and services to support the NHS…
Free NHS dental treatment
Certain groups don't have to pay NHS dental treatment charges.
You should always check with your dentist whether your treatment is private or NHS. If you're entitled to free NHS treatment and the treatment you receive is a mixture of NHS and…
Replacement dental appliances
If you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance, your dental practice will charge you.
The current charge is £98.00 per appliance.
You will have to pay the NHS charge even if you normally qualify for…
Extension to the Pharmacy Quality Scheme 2021/22
The Pharmacy Quality Scheme window to claim payment has been extended as a result of the COVID-19 vaccination efforts of pharmacy contractors.
If you are unable to complete your domain(s) before 25 February 2022, you can make a declaration that you…
New employer guides available
A new abatement basic overview guide for employers is now available on our website. The guide has been created to help employers understand when abatement applies for re-employed pensioners and how we calculate the figures.
A basic administration…