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Useful information
Your NHS Pension records are updated annually by your NHS employer. This allows us to provide you with a new Annual Benefits Statement (ABS), so that you can see how your pension pot is increasing and what benefits you may claim at your Normal…
Primary care services for integrated care boards
The NHS Business Services Authority (NHSBSA) provides a wide range of services to NHS commissioners. Watch our video to find out more.
Our Primary Care ServicesThese are the national services we provide on…
Medicines Used in Mental Health - England Quarterly Summary Statistics July to September 2025
Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on our user…
Medicines Used in Mental Health - England Quarterly Summary Statistics October to December 2025
Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on our user…
Data Services Portal Page Redesign
Updates to the portal page are currently in progress. The portal screen holds significant potential to offer users a wealth of information, and we're leveraging this to grant users swift access to various data realms.
Current Portal Screen…
Responding to Your Penalty Charge Notice
The NHS Business Services Authority (NHSBSA) is responsible for this online service.
To check if we have your details, we will ask you to enter your:
letter reference number
date of birth
postcode as shown on your letter
If there is a…
How to leave the Scheme
When a member leaves the SchemeWhen a member chooses to leave the NHS Pension Scheme, they must complete part 1 of the Application to leave the NHS Pension Scheme (SD502) form. This form is available on the Leaving or taking a break from the Scheme…
Maternity exemption certificate privacy notice
Last updated 27 February 2026The NHS Business Services Authority is responsible for this service.Why we process your informationWe will use the information given to us by your midwife to process your application.By law, we must process this…
POL annual updates
On an annual basis, all employers are required to submit end of year information to NHS Pensions. If you use Pensions Online (POL), please submit this year‑end information through POL.The annual update needs to be submitted no later than Sunday 31…
Redundancy estimate requests - best practice
If there are more than 10 members in a redundancy exercise, employers should complete and submit the bulk redundancy estimate request spreadsheet instead of the redundancy estimate of benefits estimates AW295 (2015 Scheme) form. If there are fewer…