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Connecting to Pensions Online (POL)
The IP address for Pensions Online (POL) will be changing this summer.
We’ll soon be sending an email to all Pensions Online users with details of the new IP address. You’ll need to let your IT supplier know so they can implement any changes…
Statement of Financial Entitlement (SFE)
Before applying for parental leave or long-term sickness leave you must check that earnings are correct on CompassPayments are based on these figures and recalculations will only be made in exceptional circumstances.You can apply for SFE payments…
Partial retirement guide
Our updated guidance helps employers discuss partial retirement with staff, including detail on benefits and eligibility, meeting the 10% pensionable pay or working commitment reduction and information on where additional programmed activities may…
COVID-19 vaccination payment for Primary Care Networks
An updated version of this information is now available. Visit our COVID-19 vaccination declaration page for the most recent update.
We’re aware that some providers have raised questions about data discrepancies for January activity. We are…
Pensions online (POL) system update
In late July 2026, we'll be moving the Pensions Online (POL) system to the cloud.Due to the move, POL will be unavailable for approximately one week. We're still finalising the details and will confirm the exact dates and expected downtime closer to…
Student Services
If you're an eligible pre-registration student studying on a healthcare, medical, dental or social work course, you may be able to get support with student finance. Visit our student services website to find out what you're entitled…
Support for primary care through Electronic Repeat Dispensing (eRD)
We're working at a national and local scale to help identify patients suitable for eRD and maximise its use.
Maximising eRD will help to:
cut down visits to GP practices and community pharmacies…
Accessibility statement for Buy an NHS Prescription Prepayment Certificate
This accessibility statement applies to the Buy an NHS Prescription Prepayment Certificate website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example…
Manage your service (MYS)
The Manage Your Service (MYS) portal offers an online alternative to access a range of useful services for primary care contractors.
To read more about the benefits of MYS and find out how to sign up, select the appropriate link for…
Pensions Online (POL) downtime
Pensions Online (POL) will be unavailable on the following date in May due to scheduled system maintenance:Sunday 24 MayIf we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL…