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Our purpose Our purpose is to provide Digital, Data and Technology products and services that underpin the delivery of NHSBSA objectives. We do this by working collaboratively with the wider NHSBSA ensuring that we understand the business…

Darren Curry, Chief Digital Officer, has been featured in this month’s Business Chief Europe. Darren talks about how we have transformed our IT infrastructure in order to deliver exceptional health services to our customers. Providing a range of…

The NHS Business Services Authority (NHSBSA) is a forward-thinking organisation focused on delivering business service excellence for the NHS. We help the NHS to run efficiently by providing platforms, systems, and services to support the…

Customer Charter We administer the NHS Bursary and Social Work Bursary on behalf of the Department of Health and Social Care and Health Education England. Our Customer Charter explains: that we need to work together with students and…

Lisa Stobbs - Head of Workforce Recruitment ServiceLisa has over 15 years’ experience in the delivery of workforce digital, service delivery and implementation across government and health and social care.During her 6 years with the NHSBSA, Lisa has…

The Secretary of State for Health and Social Care joined a virtual NHS staff event earlier today (Thursday 25 March 2021). Matt Hancock opened the NHS Business Services Authority’s fortnightly engagement session by thanking NHSBSA employees…

Last updated 27 February 2026Keeping your personal information secureAs an arm’s length body (ALB) to the Department of Health and Social Care and wider HM Government, we are bound to follow the HMG Security Policy Framework to make…

In pursuit of becoming a data-driven organisation, we aim to fuel innovation by leveraging insights derived from our data. We are committed to continuously seeking creative solutions and improvements to better serve our customers, stakeholders…

We are the centre of expertise for the NHS, delivering a comprehensive range of end-to-end HR Shared Services to NHS organisations. With our continuous drive to improve efficiency and delivery standards, we believe our solutions are the leanest and…

Every member of our staff has a responsibility to:provide good customer servicetry to resolve customer concerns as quickly, fairly and thoroughly as possibleWe use complaints as an opportunity to learn how we can improve our services to customers.…