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Changes to FP17Ws and FP17OWs in Wales
As you’ll know from recent Dentist Bulletins, changes have been made to FP17Ws and FP17OWs. From 1 December 2021:
new data items are available on FP17Ws
new data items are available on FP17OWs
new ACORN validation…
Examples of our work
NHS Recruitment Services
The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…
Safety, Health and Environment (SHE) Annual Report 2021-22
Jump to:
Introduction from our Executive Director of People and Corporate Services
This report celebrates what we have achieved during 2021-22. It was another challenging year, but thankfully we did see the end of the UK’s legislative…
How we process prescriptions
We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including:quantitystrengthpresentationpatient exemption informationWe reimburse and remunerate contractors in line with the rules…
Summary of NHSBSA Board minutes - 17 September 2024
Meeting held at 9:00am on 17 September 2024 at Stella House, Newcastle Upon Tyne.
Present:
Sue Douthwaite, Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
David Leather, Non-Executive Director
Randeep…
Responding to Your Penalty Charge Notice
The NHS Business Services Authority (NHSBSA) is responsible for this online service.
To check if we have your details, we will ask you to enter your:
letter reference number
date of birth
postcode as shown on your letter
If there is a…
Roles within the Optimisation team
Head of Workforce Optimisation
The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together.
Performance Manager
The…
NHS Injury Benefits Scheme privacy notice
The NHS Business Services Authority administers the NHS Injury Benefit Scheme in England and Wales on behalf of the Secretary of State for Health and Social Care in accordance with the regulations which govern the scheme.Why we process your…
NHS Tax Credits privacy notice
Last updated 27 February 2026HM Revenue and Customs (HMRC) determine who is eligible for NHS Tax Credit exemptions. They share this information with the NHS Business Services Authority. We’ll use the information to manage the NHS Tax Credit Service…
Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us.Contact us using our online formOur online form is the easiest way to contact us.Choose the 'member' option.Contact NHS PensionsOther ways to contact usPhone: 0345 121 2522Outside…